Return & Exchange Policy

We wish you love products we recommend, but once you're not 100% satisfied after order, we are always happy for any support.

 

 

How long do I have before making a return, and do I have to pay for shipping?
You will be allowed to return products without any reasons in 30 days by Amazon FBA shipping, and with free shipping.
How do I make a return?
1. Sign into your Amazon account.
2. Find the order in My Orders, click the "Return Item" button.
3. Select the item(s) you would like to return, indicate the reason, and submit.
4. Print the return label and securely tape it on the outside of your return package.
5. Call the post office to arrange a collection or drop off at your nearest post office.
Important Notice:
1. Please do not send your return to the sender's address on your package. This is not the return address and will affect the processing of your return.
2. After the carrier has received your item, it can take up to two weeks for Amazon to receive and process your return.
Exchange

You can exchange items that qualify through Your Orders.

If the item doesn't have an exchange option or you received the item as a gift, you'll need to return the original item and place a new order.

To exchange an item:

  1. Go to Your Orders and select Return or replace items beside the item you want to exchange.
    Tip: If you don't see the order you're looking for, select the date on which you placed the order from the drop-down menu in the upper part of the page.
  2. Select the item you want to exchange, and select a reason from the Reason for return menu. An exchange order will be created with the same shipping speed that was used on your original item. Use the return label provided to send your original item back. Return the original item within 30 days to avoid being charged for both the original and exchange items.

This policy refers to color and size exchanges only. Amazon doesn't price match.

If the item you're exchanging costs less than your original purchase, we'll refund you the difference. If the new item costs more, we'll charge you for the difference in price.